Title
The influence of an activity awareness display on distributed multi-team systems
Author
Brons, L.
de Greef, T.
van der Kleij, R.
TNO Defensie en Veiligheid
Publication year
2010
Abstract
Motivation - Both multi-team systems and awareness displays have been studied more often in the past years, but there hasn't been much focus on the combination of these two subjects. Apart from doing so, we are particularly interested in the difficulties encountered when multi-team systems are distributed among different locations and how interface technology plays a role in overcoming these. We hypothesise that an activity awareness display will positively effect the performance of teams that are collaborating at a distance. Research approach - During an experiment we look at two teams of two persons each working together on a complex task. In total 20 multi-teams are tested. Half of them is provided with a display containing information about the other team in order to raise their activity awareness. Performance, time, communication and back-up behaviour are measured. After the task participants are questioned about their perceived performance, workload and inter-team coordination. Design - An activity awareness display should communicate the current activity being executed, the status of that activity, and the workload of the remote team. Originality/Value - The goal of this project is to lay out a theoretical base for designing tools to improve the performance of remotely collaborating teams such as Urban Search And Rescue teams missions. Take away message - An awareness display hypothetically improves multi-team performance through more back-up behaviour and less communication.
Subject
Human
HOI - Human Behaviour & Organisational Innovations
BSS - Behavioural and Societal Sciences
Virtual environments and Gaming Sociology
Activity awareness
Awareness display
Multi-team systems
Remote collaboration
Activity awareness
Awareness display
Complex task
Designing tools
Inter-team coordinations
Interface technology
Lay-out
Multi-team systems
Remote collaboration
Research approach
Team performance
Urban search and rescue
Ergonomics
Space shuttles
Display devices
To reference this document use:
http://resolver.tudelft.nl/uuid:edf2b863-fa24-4028-9248-e47d6692ebc0
DOI
https://doi.org/10.1145/1962300.1962373
TNO identifier
429764
ISBN
9789490818043
Source
28th European Conference on Cognitive Ergonomics 2010, ECCE 2010, 25 August 2010 through 27 August 2010, Delft. Conference code: 84620, 335-336
Document type
conference paper