Print Email Facebook Twitter Effects of reliance support on team performance by advising and adaptive autonomy Title Effects of reliance support on team performance by advising and adaptive autonomy Author van Maanen, P.P. Wisse, F. van Diggelen, J. Beun, R.J. Publication year 2011 Abstract Problems with estimating trust in information sources are common in time constraining and ambiguous situations and often lead to a decrease of team performance. Humans lack the resources to track the integrity of information and thus tend to over- or under-rely on advice from support systems. Two types of adaptive team support have been developed and evaluated that are intended to support human-computer teams in estimating trust appropriately and making appropriate reliance decisions thereof. The first adaptive system (graphical support) supports by communicating the estimated degree of over- or under-trust. The second system (adaptive autonomy) takes over a reliance decision when this estimation exceeds a certain threshold. The two types of support were implemented in a multi-agent environment where human operators and Unmanned Aerial Vehicles (UAVs) work together on a target classification task. We evaluated the two support types in terms of team performance, satisfaction and effectiveness and obtained promising results. © 2011 IEEE. Subject HumanPCS - Perceptual and Cognitive SystemsBSS - Behavioural and Societal SciencesPsychologyInformation SocietyAdaptive autonomyHuman operatorHuman-computerInformation sourcesMulti-agent environmentSupport systemsSupport typesTarget ClassificationTeam performanceAdaptive systemsIntelligent agentsUnmanned aerial vehicles (UAV)Unmanned vehiclesEstimation To reference this document use: http://resolver.tudelft.nl/uuid:99df4084-90cc-4dc6-ad7d-49acfdec653d DOI https://doi.org/10.1109/wi-iat.2011.117 TNO identifier 442954 ISBN 9780769545134 Source 2011 IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT 2011, 22 August 2011 through 27 August 2011, Lyon. Conference code: 87129, 2, 280-287 Series Proceedings - 2011 IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT 2011 Article number 6040791 Document type conference paper Files To receive the publication files, please send an e-mail request to TNO Library.