Title
Towards a resilience dashboard for the police organization
Author
Paradies, G.L.
Putnik, K.
Vernooij, W.
de Korte, E.M.
Publication year
2017
Abstract
In order to adapt the dashboard to the needs of the future users, nine interviews were conducted to capture the needs of team managers, HR specialists and prevention supporters. In addition, interviews were conducted with a privacy officer within the Police organization. Needs included the need to support employee performance and wellbeing, to prevent and reduce absenteeism, to fit the right people to the right job, and to empower employees. Next to needs, participants were asked for more specific requirements concerning a resilience dashboard. Functional requirements included: data are uploaded frequently, the data are benchmarked, and the data and measured concepts are clearly defined. Based on these needs and requirements a prototype of the dashboard was built. The participants were shown this version and were interviewed by phone about their opinions. Based on their feedback some alterations were made. Finally, in a group inter-view, the improved prototype was discussed leading to minor revisions.
Subject
ELSS - Earth, Life and Social Sciences
Life
Healthy Living
Work and Employment
Werknemers
Employee
Veerkracht
Functioneren
Organisatie
Organization
Management
Resilience
Police
SP - Sustainable Productivity and Employability
To reference this document use:
http://resolver.tudelft.nl/uuid:9215e025-853a-4f41-964f-da709a4c59ef
TNO identifier
861980
Report number
TNO 2017 R11559
Publisher
TNO, Leiden
Document type
report