The ten rules of touch: Guidelines for social agents and robots that can touch
van Erp, J.B.F.
Touching is essential in interpersonal and affective communication, yet most social agents lack the capability to touch the user. In this paper we show the credibility of three premises that make the case that providing touch capability to social robots will increase their effectiveness in communicating emotions, building trust and achieving behavioral changes. The first premise is that humans can communicate distinct emotions through touch only, the second is that this is also possible through mediated (virtual) touch, and the third is that social agents can use the same mediated touch technology as effectively as humans. Based on a literature review, we also formulate ten design rules as guidance for the development of social agents that can touch. These rules concern parameters that regulate the meaning of touch cues like context and familiarity, the implicit and explicit meanings of touch, individual differences, and parameters that can be communicated through affective touch.
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Human GI Innovation in Behaviour / Gedrag en Innovatie
PCS - Perceptual and Cognitive Systems
BSS - Behavioural and Societal Sciences ETP - Enabling Technology Programs
Proceedings of the 25th CASA workshop, Singapore, May 2012. Nanayang Technological University