Title
Netherlands EWCO CAR on Working conditions in the retail sector – National contribution
Author
Hooftman, W.
Houtman, I.
Kwantes, J.H.
Publication year
2012
Abstract
Based on the Netherlands Working Condition Survey (NWCS), this report exaines working conditions in the retail sector in the Netherlands. It concludes that the retail sector is a sector in which many young employees work. These employees often work part-time and have a temporary contract. The retail sector does worse on the traditional ergonomic risk factors, but generally better on the psychosocial risks, with the exception of unwanted behaviour from third parties (i.e. not colleagues but clients, patients, passengers etc.). Intimidation, bullying as well, such as physical violence by third parties are overall more common in the Dutch retail sector. Age discrimination is also more common in retail. This is also reflected by the actions taken by the government and the social parties that for a large part focus on the reduction of violence and crime in the sector.
Subject
Workplace
Healthy for Life
Healthy Living
Organisation
WH - Work & Health
BSS - Behavioural and Societal Sciences
To reference this document use:
http://resolver.tudelft.nl/uuid:4c641ab6-c57e-43be-ab2f-628090ecaa0f
TNO identifier
466229
Report number
NL1109059Q
Publisher
European Foundation for the Improvement of Living and Working Conditions, Loughlinstown
Series
EWCO Comparative Analytical Reports
Document type
report