Print Email Facebook Twitter A tool to quickly increase knowledge for effective coordination in crises Title A tool to quickly increase knowledge for effective coordination in crises Author de Koning, L. van Dongen, C.J.G. Thönissen, F.H. Essens, P.J.M.D. de Vries, T. Contributor Benaben, F. (editor) Lauras, M. (editor) Comes, T. (editor) Montarnal, A. (editor) Hanachi, C. (editor) Publication year 2017 Abstract In complex crises, coordination between organizations is challenging. Knowledge needed to coordinate, like responsibilities, capabilities and interdependencies between tasks are often not known or not communicated systematically. As a result, coordination develops gradually and causes confusion. In this paper we describe an approach and tool called 'Profiler', that focuses on quickly increasing knowledge and understanding about the participating organizations while preparing for, or at the beginning of a crisis. Profiler was evaluated during an exercise of 1 Civil Military Coordination Battalion (1CIMICbat). Teams consisting of functional specialists performed a damage and needs assessments after a flooding. The results show that participants that used Profiler increased their knowledge and integrated understanding, when this was initially lacking. Further, participants with improved knowledge and integrated understanding, coordinated more within and between teams, when they perceived to be interdependent. Our results point in the direction that coordination effectiveness and efficiency may be improved with our approach. et al.; Information Systems for Crisis Response and Management (ISCRAM); Iterop; KIMOCE; Safe Cluster; Vinovalie - Les Vignerons Dovalie Subject Human & Operational ModellingHOI - Human Behaviour & Organisational InnovationsELSS - Earth, Life and Social SciencesCollaborationCoordinationIntegrated understandingPreparationTeam knowledgeCoordination reactionsDamage detectionInformation managementInformation systemsCollaborationCoordinationIntegrated understandingPreparationTeam knowledgeHuman resource management To reference this document use: http://resolver.tudelft.nl/uuid:0f351ac9-ff8a-4e8e-ad4d-b6c4f19424fa TNO identifier 781887 Publisher Information Systems for Crisis Response and Management, ISCRAM ISSN 2411-3387 Source 14th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2017. 21 May 2017 through 24 May 2017, 220-233 Document type conference paper Files To receive the publication files, please send an e-mail request to TNO Library.